Purchasing Products  Product Orders  Exchanges/Refunds

At MotorMedley.com, our goal is to provide you with the best possible customer service and to make your visit one to remember. It is our duty to make purchasing products and placing ads as easy and quick as possible so that you may have the best online customer experience. If you have any questions or concerns, please feel free to Contact Us. We are always here and ready to help.

Purchasing Products

• To purchase products visit the Product Category page, select category refinements, and click the product title or the View Details link to visit the product page. From the product page, click the Add To Cart button for the desired product.
  
  
• You do not need to be signed in to view your shopping cart. When you do decide to create an account, your shopping cart items will be transfered to you as a registered user. The items will remain in your shopping cart under your account username. Please note that your shopping cart items may be lost if you add items to your shopping cart before signing in, and you had already added items to your shopping cart while signed in during a previous visit. It is generally a good idea to sign in or create an account before adding items to your shopping list.
  
  
• Click the Checkout link at the top of the site, or click the Checkout button from the shopping cart page to proceed to checkout. Complete the checkout process to purchase the items you have selected. We currently accept Visa, Mastercard, and Discover and all payments are process through our secure payment gateway.
  
  

Product Orders

• When your order has been completed. It will appear under the Orders tab in My Account. You may select the order which you would like to view to get all the necessary information about that order.
  
  
• Tracking information becomes available to you when it becomes available to us. You will be sent an email containing tracking information when we receive it. You are also welcome to check your order in My Account at any time to view tracking information.
  
  

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Exchanges/Refunds

Please Read This Return Policy Before Placing An Order.

• We will accept returned merchandise for up to 30 days from the date that you originally received it. We cannot accept merchandise returns after 30 days.
• When will I get my refund? - You will receive your full refund with 3 to 4 days after we receive the returned merchandise.
• Is there a charge for return shipping? - You are responsible for return shipping which is non-refundable.
• Is there a cost for having my exchange item shipped to me? - We will ship the first exchange to you free of charge. If you have to exchange again after the first time, you will be responsible for the shipping cost of $8.95 (include Money Order for the shipping cost with your return and make it payable to LeClair Enterprises, LLC).
• Will I receive a refund for the shipping costs? - Sorry, any shipping costs paid are non-refundable.

How To Return Merchandise

• Print and complete the Return Form. Be sure to include all information including the email used when the original purchase was made, address information, return items, and reason for return.
• Pack items into original packaging (cloth bag for helmets, plastic wrap for jackets and leather), be sure all original tags are attached and that any accessories such as liners, belts, visors, are included with the product.
• Place return merchandise into an appropriate size shipping box, include the completed return form, and seal the package.
• Ship the package using the carrier of your choice to the address noted below. Shipping costs are non-refundable.
• Once we receive the item you are returning, we will then process process your refund. Refunds typically take 3 to 4 days to appear in your account.

How To Exchange Merchandise

• Print and complete the Return Form. Be sure to include all information including the email used when the original purchase was made, address information, return item information, exchange item information, and the reason for the exchange.
• Pack items into original packaging (cloth bag for helmets, plastic wrap for jackets and leather), be sure all original tags are attached and that any accessories such as liners, belts, visors, are included with the product.
• Place return merchandise into an appropriate size shipping box, include the completed return/exchange form, and seal the package.
• Ship the package using the carrier of your choice to the address noted below. Shipping costs are non-refundable.
• Once we receive the item you are returning, we will then process and ship your exchange item(s) for you. The first exchange will be shipped to you at no cost, after which an $8.95 shipping charge will apply.

Please Note:
Return items are inspected and if any items are found to be damaged or soiled, we will return the item back to you and you will not receive a exchange item or a refund.

Return Address
MotorMedley.com
9382 Rocky Run Rd
Harshaw, WI 54529