At MotorMedley.com, our goal is to provide you with the best possible customer service and to make your visit
one to remember. It is our duty to make purchasing products and placing ads as easy and quick as possible so that you may have
the best online customer experience. If you have any questions or concerns, please feel free to
Contact Us. We
are always here and ready to help.
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To purchase products visit the Product Category page, select category refinements, and click the product title or the View Details link to visit the product page. From the product page, click the Add To Cart button for the desired product.
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You do not need to be signed in to view your shopping cart. When you do decide to create an account, your shopping cart items will be transfered to you as a registered user. The items will remain in your shopping cart under your account username. Please note that your shopping cart items may be lost if you add items to your shopping cart before signing in, and you had already added items to your shopping cart while signed in during a previous visit. It is generally a good idea to sign in or create an account before adding items to your shopping list.
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Click the Checkout link at the top of the site, or click the Checkout button from the shopping cart page to proceed to checkout. Complete the checkout process to purchase the items you have selected. We currently accept Visa, Mastercard, and Discover and all payments are process through our secure payment gateway.
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When your order has been completed. It will appear under the Orders tab in My Account. You may select the order which you would like to view to get all the necessary information about that order.
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Tracking information becomes available to you when it becomes available to us. You will be sent an email containing tracking information when we receive it. You are also welcome to check your order in My Account at any time to view tracking information.
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- All returns are required to have a Return Authorization Number issued within 30 days of the date of purchase, unless otherwise stated on the item's page.
- To request your Return Authorization Number, please email CustomerService@MotorMedley.com
- Once the Return Authorization Number is acquired, you have 30 days to return the item(s).
- All returned items must be unused and in new, resalable condition including all hardware and instructional components and in original packaging (if applicable).
- Any returned item deemed not to fall within the preceding criteria will be returned with no credit issued at the customers expense.
- Once your return has been inspected please allow 15 days for credit to be applied to the credit card used for purchase.
- Initial cost of shipping is not eligible for refund.
- Items are subject to a 15% restocking fee, with exceptions listed below in the Restocking Fee Breakdown.
- Shipping and Handling charges are non-refundable.
Restocking Fee Breakdown
- 20% Restocking Fee: All motorcycle jackets, vests, chaps, pants, and overalls.
- 15% Restocking Fee: All products not listed above are subject to a 15% restocking fee.
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